Passionate Hosts & Private Hotel Concierge
Book Chalet Grumer for you and your loved ones, with an exclusive service from your private concierge
At the Chalet Grumer Suites & Spa, your hosts Philip Benincà and Alexandra Lofaro extend a warm welcome to you as your private concierge, with Mike, a lovely, playful Labrador dog.
As hosts, being close to nature and the mountains while paying attention to detail are very important to us. Together, we’ve many years of experience in the luxury hotel industry and are passionate and caring in our quest to make you feel comfortable when you’re a guest in our warm and friendly chalet. From the flower decorations to how we arrange the crockery, we make sure that everything’s just right at Chalet Grumer.
Our guests’ needs and suggestions
As your personal hotel concierge, we’re here to make your holiday as enjoyable and carefree as possible in the cosy interior of our chalet in South Tyrol. We’re more than happy to respond to your requests and ideas and advise you on the best excursions. We can also complete your errands, help you with travel arrangements, courier services, special wellness programmes and exclusive extras. It goes without saying that we’re very happy to help you arrange all these.
The Chalet Grumer Team
The team in the chalet is a small and friendly circle. Philip and Alexandra, your hotel concierge, are assisted by Walter, the chef, Marinella, the housekeeper and the Labrador dog, Mike.
Chalet Grumer’s friends and contacts
As we have a large network with many friends and good contacts we try to make the impossible possible during your stay and we aim to give you a unique and individual holiday experience.
From wine tastings, to castle tours, visits to boutiques and museums, city and mountain excursions, as well as helicopter tours around South Tyrol, we’re on hand to give you help and advice.
The history of the Chalet Grumer
Your young host, Philip, from Soprabolzano grew up on the picturesque, sunny Renon mountain plateau in South Tyrol. When his parents found this house on the Renon about 35 years ago, it gave them the right feeling. Philip’s father, a mountain lover and businessman, immediately saw what an idyllic paradise the rustic "Grumer farm" was.
The house began as a private retreat and was then gradually expanded and developed over time to become the cosy Benincà family home. The children were happy playing in the great outdoors and the somewhat secluded mountain life wasn’t too remote, thanks to a good connection to the colourful town of Bolzano on board the Renon cable car.
Philip and Alexandra's hotel experience
Philip graduated in hotel management from the Emma Hellenstainer hotel management school in Bressanone and the Kaiserhof in Merano. A few years later and after some experience abroad, he completed his studies in tourism management in Italy, Austria and Switzerland and started to build on his hosting experience in the international hotel industry.
At the same time, after graduating from the commercial secondary school in Bressanone, Alexandra spent two years training in tourism management at the Kaiserhof in Merano. She then completed her bachelor's degree in economics with a focus on tourism at the University of Bolzano and widened her experience in various high-class hotels, including the Relais Chateaux Rosa Alpina in San Cassiano, Val Badia.
At this point, the young host couple met one another and discovered their mutual passion for a more individual, personal kind of hospitality than you’d find in most hotels. So, Chalet Grumer was lovingly given a new designation and our little mountain jewel of this story opened its doors to guests, with the hosts looking forward to delivering a tailor-made adventure holiday.
We look forward to warmly welcoming you on your forthcoming visit,
Alexandra, Philip and Mike.
What our guests say ...
"Very nice family week-end"
"We are so happy to be back! Thank you for a wonderful week, great food and perfect hospitality. We were of course missing Mike, but loving little Leo. Hope to see you soon again!"
"Thank you for a delightful stay. We look worward to coming back one day."
"Un lugar maravilloso y una excelente atención. Mil gracias."
"Attended the ECER-Conference in Bolzano. Stayed in Chalet Grumer all week but travelled with the cable car every day. Excellent service here! Thank you."
"See you again in December! Ciao"
"Thank you for such a wonderful stay at Chalet Grumer. We enjoyed every minute of it - from the beutiful suite, to the incredible location, delicious food and wonderful hospitality from Philip & Alexandra! We look forward to comming back soon!"
"Chalet Grumer is super! Merci for everything."
"We enjoyed our holiday at the charming Chalet Grumer. We have done many beautiful excursions in the area, thank you for the tips. We were kindly welcomed, Philip and Alexandra you are the perfect hosts. Finally also our compliments to Walter, the great chef de cuisine.
"Thank you for a perfect get-away with the perfect view! Our little familiy really enjoyed every minute and you made us feel very welcome. Hopefully we will come back next year!"
"We have been to many places in Italy for our honemoon and it is safe to say that Soprabolzano has been our favorite! Of course Chalet Grumer has made it wonderful for us! Everything from the food, to the suites, service and Mike. We will make it tradition to come back soon!"
"This place is wonderful and Alexandra and Philip made it more special."
"I appreciate every support and friendship provided by the Chalet owners. This is a unique place, bring happiness and comfort to my spirit. I absolutely shall be seeing you again in future."
"Dear Alexandra & Philip, thank you lots for your hospitality. It was a wonderful experience in this beautiful area."
"We've had lovely days here and in this lovely area. Wonderful view, calm and deers grassing- and of course Mike!"
"Thank you for everything. We had a wonderful stay!!"
“Thank you so much for your hospitality! The Chalet is great, the view is fantastic and of course Mike is fun to see for us.
You must call us when you are in Miami!”
“We had the most wonderful time here! You have created a very special place in one of the most beautiful corners of the world. You are both perfect hosts. We especially enjoyed our day in and around the Chalet. I feel renewed. Thank you so much! Best in the future!”
“Thank you for a wonderful home away from home. We had a great stay.”
“Philip, Alexandra and Mike, thank you for a wonderful stop on our Italian honeymoon. Chalet Grumer is a special place to stay.”
“The hospitality was as great as the view! Thank you and all the best in the years to come.”
“Thank you very much for a lovely stay. Such a relaxing place with the very best view. Loved it.”